I’m Emily Keener, a St. Louis-based instructional writer who relentlessly seeks clarity, simplicity, and efficiency. I’m passionate about creating stellar learning content.
If your audience needs to accomplish a task – whether it’s completing steps in a software program, following tactile procedures, or something else – reach out to me. I’d love to discuss your project requirements and see how a custom piece of instructional content can help your audience reach the end goal.
I tackle a variety of instructional content projects, including:
- User guides
- Manuals
- Knowledge base articles
- Standard operating procedures (SOPs)
- eLearning and course content
- Scripts and videos
Professional Certifications
- Certified Professional Technical Communicator (CPTC)
- Masters of Science in Education: Instructional Design & Performance Improvement
