About

I’m Emily Keener, a St. Louis-area instructional writer who relentlessly seeks clarity, simplicity, and efficiency. I’m passionate about creating stellar learning content.

If your audience needs to accomplish a task – whether it’s completing steps in a software program, following tactile procedures, or something else – reach out to me. I’d love to discuss your project requirements and see how a custom piece of instructional content can help your audience reach the end goal.

I tackle a variety of instructional content projects, including:

  • User guides
  • Manuals
  • Knowledge base articles
  • Standard operating procedures (SOPs)
  • eLearning and course content
  • Scripts and videos

Professional Certifications

  • Certified Professional Technical Communicator (CPTC)
  • Masters of Science in Education: Instructional Design & Performance Improvement